Terms and Conditions

Welcome to Ace Interviews Australia! These terms and conditions outline the rules and regulations for the use of Ace Interviews Australia's website and services, located at https://www.aceinterviews.com.au.

By accessing this website and using our services, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

1. Definitions

• "Company", "We", "Us", or "Our" refers to Ace Interviews Australia, a company operating in Sydney, NSW, Australia.
• "Website" refers to https://www.aceinterviews.com.au.
• "Services" refers to any interview preparation courses, resume reviews, mock interviews, and other services offered by Ace Interviews Australia.
• "User", "You", or "Your" refers to anyone accessing or using the Website and/or Services.
• "Content" refers to any text, graphics, images, audio, video, or other material appearing on the Website.

2. Acceptance of Terms

By using the Website and Services, You agree to be bound by these Terms and Conditions. We may modify these Terms and Conditions at any time, and such modifications shall be effective immediately upon posting on the Website. Your continued use of the Website following the posting of revised Terms and Conditions means that You accept and agree to the changes.

3. Services Offered

Ace Interviews Australia provides interview preparation courses, resume review services, and mock interviews designed to help individuals improve their job search skills and interview performance. The specifics of each service, including pricing and duration, are detailed on our Courses page. We strive to provide high-quality, up-to-date information, but we do not guarantee that using our services will result in a job offer.

4. Registration and Account Security

Some of our Services may require You to create an account. When You create an account, You agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of Your account and password and for restricting access to Your computer or device. You agree to accept responsibility for all activities that occur under Your account or password. If You suspect any unauthorized access to Your account, You must notify Us immediately at security@aceinterviews.com.au.

5. Payment and Refunds

Payment for our Services is required in advance. We accept various payment methods, including credit cards, debit cards, and electronic funds transfer. All payments are processed securely. Our refund policy is as follows:

• Full refunds are available if You cancel Your enrollment within 7 days of purchase, provided You have not accessed any course materials or attended any sessions.
• Partial refunds may be considered on a case-by-case basis for cancellations made after 7 days, depending on the circumstances and the extent to which You have utilized our Services.
• No refunds will be provided once You have completed the course or service.

To request a refund, please contact us at refunds@aceinterviews.com.au with Your order details and the reason for Your request.

6. User Conduct

You agree to use the Website and Services only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Website. Prohibited conduct includes:

• Harassing, threatening, or intimidating other users or our staff.
• Transmitting any unlawful, harmful, defamatory, obscene, or otherwise objectionable content.
• Impersonating any person or entity.
• Interfering with the operation of the Website or Services.
• Attempting to gain unauthorized access to any portion of the Website or Services.

7. Intellectual Property

The Content of this Website, including but not limited to text, graphics, logos, images, and software, is the property of Ace Interviews Australia or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of the Content without our prior written consent.

8. Disclaimers

The Website and Services are provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, as to the operation of the Website or the information, content, materials, or products included on the Website. To the fullest extent permissible by applicable law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. We do not warrant that the Website will be uninterrupted or error-free, that defects will be corrected, or that the Website is free of viruses or other harmful components.

9. Limitation of Liability

In no event shall Ace Interviews Australia, its officers, directors, employees, or agents be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with Your use of the Website or Services, even if we have been advised of the possibility of such damages. Our liability to You for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid by You for the Services.

10. Indemnification

You agree to indemnify, defend, and hold harmless Ace Interviews Australia, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with Your access to or use of the Website or Services, Your violation of these Terms and Conditions, or Your infringement of any intellectual property or other right of any person or entity.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law principles. Any legal action or proceeding arising out of or relating to these Terms and Conditions shall be brought exclusively in a court of competent jurisdiction in New South Wales, Australia.

12. Contact Information

If You have any questions about these Terms and Conditions, please contact us at:

Ace Interviews Australia
Level 10, 100 Pacific Highway
North Sydney, NSW 2060
Australia
Phone: (02) 8005 4888
Email: legal@aceinterviews.com.au

13. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent permitted under law.

14. Entire Agreement

These Terms and Conditions constitute the entire agreement between You and Ace Interviews Australia with respect to Your use of the Website and Services and supersede all prior or contemporaneous communications and proposals, whether oral or written, between You and Ace Interviews Australia.